Talent6 Complaint
refund - service(placement for movies and commercials)
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Reviewed by nykea26 Please Improve |
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I haven't had much time to take the opportunity to set up my account with Talent6 as I thought I would be when I sign up for it. I paid my membership fee of 45.00. I wasn't aware or I just missed the fact that they charge a service for of 19.98 each month. Being as which I don't use the service due to my job and children I decided to cancel my membership. I was told that I would have to wait 90days before I could receive a refund. When I asked about the 19.98 service charge would that be refunded also and the guy I spoke with said yes. The time came for me to call back for my refund I spoke with Melody and she was the rudest person I ever talked with. Now I am a customer service rep and theres no way Melody should have talked to me the way she did. And as far as my refund she didn't verify any info to make sure it was correct. I called back to speak with the manager Moe which was just as rude as she was so I guess she was trained to be rude. He took his employee side 100% and never acknowledge my frustration.And to be honest I don't know if their going to give me my money back. But fair is fair and policies are policies I am determine to get my money back so if your interested to and action or modeling agency don't try Talent6
Comments - Consumers and Companies Connect by Commenting
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You should register a complaint with the Better Business Bureau also the Lynchburg Chamber of Commerce. If you have suffered and mental stress you could have an action lawsuit.You may want to check into that. Also, if you call the IRS they can also audit them to verify all funds are being accounted for. This should help with their Bad attitude.
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I posted an ad on Craigslist looking for a singer. I received an email from Talent6 stating that they had copied my ad and placed it on their site, so now I was a member of Talent6. They even assigned me a user name and password. if I want them to take my ad off their site, I have to sign in with the name and password they gave me. Please, don't pay for ads that are already free on the internet.
Thank you to Lynzie for raising our awareness here at Talent6. Upon the completion of our investigation, the alleged party responsible for giving out false information has indeed been disciplined accordingly.
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wow you are so right!!! i read this review before i joined and they assured me there were nomonthly fees and then i joined and what do you know there's a 39.90 monthly fee!!! not even 19.98!!! wow i totally should have listened to you!!!
You understand that all Talent6 Members pay a $45.00 registration fee for a LIFE TIME portfolio on Talent6. To access casting call listings the member must pay a monthly fee, we provide new members with a 14 DAY RISK FREE TRIAL access to the casting calls that begins on the day the member signs up for a paying account. You accept that Talent6 may change its fees or services at any time.
Until your subscription to the service is terminated, you will continue to accrue charges for which you remain responsible, even if you do not use the service. Talent6 may change its fees or services at any time
Talent6 guarantee.
Until your subscription to the service is terminated, you will continue to accrue charges for which you remain responsible, even if you do not use the service. Talent6 may change its fees or services at any time
Talent6 guarantee.
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Thanx for the comment.I was wondering about that.So they charge you to keep your profile?I read in a book not to go with people who care more about getting money.Nothing about you as an actor needing expierence.So if thier is a place that is about improving the actor.Let me know...PLEASE!!!
upon signing up with talent6 the rep gave me her member name and suggested I look at her portfolio. Immediately after my registration I did just that. I could not find any such member. I then looked for work in my area and nothing was available. I found this blog and decided to cancel my membership. I don't know if they are legit or not. When I called I told them I had just signed up and that after reviewing this site I wanted to cancel. Talent6 said they would cancel my sale immediately. Both representative were courteous and professional.
To all members of this forum:
I'd like to extend my sincerest apologies for any inconveniences that any of you may have experienced. In regards to "automatic responses", this is my attempt to rectify any unresolved issues. We provide a service that has been proven successful by many of our members. These members have continually worked hard and are proactive in their acting careers. The 90 day guarantee is steadfast and holds true to this day. Anyone may visit us at our website and turn your attention to the links "About Us", and "Terms and Conditions". Any other concerns I will try to address as soon an I possibly can. Thank you for your time, KristinaG
I'd like to extend my sincerest apologies for any inconveniences that any of you may have experienced. In regards to "automatic responses", this is my attempt to rectify any unresolved issues. We provide a service that has been proven successful by many of our members. These members have continually worked hard and are proactive in their acting careers. The 90 day guarantee is steadfast and holds true to this day. Anyone may visit us at our website and turn your attention to the links "About Us", and "Terms and Conditions". Any other concerns I will try to address as soon an I possibly can. Thank you for your time, KristinaG
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I did't read much about them and I do not know where are they but in California is illegal to pay up fron any money.
I'd like to personally apologize for any problems any former member or employee may have encountered with our service. We've worked with over a million clients in the last two years and have designed our sales and customer support procedures to accommodate every one of them. However, as with any company, problems and mix-ups do occur, and we do our utmost to solve them and prevent similar issues from happening in the future.
We are not hiding anything. Members of Talent6 have the ability to cancel online and send questions through the site directly to Customer Support. If a client prefers to speak to the Customer Support Department by phone, our toll free phone number is provided during the initial sale and on the website. By calling 1-800-710-4210, you will be directly routed through to a real person who can answer questions, provide refunds and help you with any problems you may have. There are no phone prompts or mazes to go through and wait time typically does not exceed three to five minutes.
Talent6 is constantly working to improve our Customer Support Department, Sales Department and our website as a whole. We post thousands of new casting calls every week for people working to break into the entertainment industry. Search for Talent has also signed up hundreds of Casting Directors and Photographers who contact our members every day with upcoming opportunities. We are consistently growing and expanding, but it's not because we're a scam, it's because Search for Talent works.
In addition, while I do take great pride in www.Talent6.com and the thousands of people who have successfully used our online services.
Thank you
Kristina
We are not hiding anything. Members of Talent6 have the ability to cancel online and send questions through the site directly to Customer Support. If a client prefers to speak to the Customer Support Department by phone, our toll free phone number is provided during the initial sale and on the website. By calling 1-800-710-4210, you will be directly routed through to a real person who can answer questions, provide refunds and help you with any problems you may have. There are no phone prompts or mazes to go through and wait time typically does not exceed three to five minutes.
Talent6 is constantly working to improve our Customer Support Department, Sales Department and our website as a whole. We post thousands of new casting calls every week for people working to break into the entertainment industry. Search for Talent has also signed up hundreds of Casting Directors and Photographers who contact our members every day with upcoming opportunities. We are consistently growing and expanding, but it's not because we're a scam, it's because Search for Talent works.
In addition, while I do take great pride in www.Talent6.com and the thousands of people who have successfully used our online services.
Thank you
Kristina
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