Woy Brothers Pontiac Complaint

Reviewed by mrmojoryzyn Please Improve

0

Recently purchased a 2002 pontiac from woy brothers, and I will say that Dave was pretty good on the sale of the car and getting us the price we wanted, however after having the car for a little over a day, we had problems getting it to start. Now mind you it was a used car and no warranty except on powertrain (what a joke), but I called that evening and told Dave the problem. Took the car out the next day and had it put on a computer, now here's where we have some problems. After having my car on the computer and finding out it was something with the anti-theft, 3 mechanics come out to try to start a jimmy or blazer and the alarm went off and me, not being a mechanic, after about 3 minutes, I had to walk over and tell them how to shut it off. So they decide to keep my car and fix it, I'm already leary at this point, but as I said, no warranty but we shouldnt be having these problems after one day, anyway to make a very long story short after replacing the instrument cluster, that wasnt it, then the ignition switch, that wasnt it, it was something behind the ignition switch, they replaced that and so far, knock on wood, everythings been fine with the starting, however after them having the car 3 of the first 5 days we had it, it was returned and the keyless entry wouldnt work anymore. In the process of them doing all the other repairs they broke the black box that controls the keyless entry. Take it back out to try to have it fixed and they need to keep the car again. I'm am, at this point, afraid to let them touch my car again so I called out and told them I wouldnt be coming back out we were just going to let it go, and Brandon, the service manager, made sure I knew that I should bring it back out because "they might not be so willing to fix it if something happens down the road." He also made sure to tell me there is nothing I can do under the lemon law. I understand the car was used but as I said earlier this shouldnt happen this soon. I'm sure Dave knew of the problems with me and the service manager and he never did call me about it. So much for the customer.

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