Orbitz.com Complaint

orbitz billing practices - Travel Web site

pensive1's Picture Reviewed by pensive1
Complaint 		 0

In short, don't use Orbitz. My bank and its VISA department told me that Orbiz routinely double bills a credit card and will later remove one of the charges. It happened to me. They billed me $2400 for 3 airlines tickets..and then moments later sent it through again. Caused me to max out my credit card on a trip. Luckily I had a debit card with me. I called Orbitz, they never admitted their mistake even whenI had them on a conference call with my bank. My bank's VISA department told me it routinely happens with Orbitz, they send it through, dont' think it went and send it again. Your card is billed twice.
My advice NEVER USE ORBITZ. Or if you do, call don't use that f*cking website.

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