inmod.com Complaint

not as described/poor follow through - wire bar chairs

FrequentShopper's Picture Reviewed by FrequentShopper
Complaint 		 0

We ordered 4 bar stools from inmod. The height description for the seat of the bar stools is 27" on inmod.com . The actual seat height is 29" making the bar stools uncomfortable to sit in and aesthetically unpleasing. Despite this error, Inmod charges for returns and a 20% restocking fee. Further, one of the bar stools came without the endcaps on the feet making it unusable, since the feet will scratch the floor without the endcaps. I have been in contact with Inmod via email twice in the last month and we still do not have the feet for this chair. Very frustrating experience. I will not shop from them ever again, nor do I recommend that anyone else shops from them.

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