AttUverse Complaint

lack of professionalism - AT&T U-verse service

kirby's Picture Reviewed by kirby
Please Improve
0  

I had my ATT Uverse instalaltion about a week ago. They showed up on time and even called me 30 min before arrival. I was pleased until the service person showed up. She had a handsfree talking device on her ear and already talking to another party that was not work... More...





Comments - Consumers and Companies Connect by Commenting


attuverse says: (3 days ago)
0  
Hey guys, drive all of your compalints here http://www.att-u-verse.com. Maybe if we stand together, we can make change.

clumbsum88 says: (3 months ago)
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none

clumbsum88 says: (3 months ago)
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please get things straightened out

clumbsum88 says: (3 months ago)
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i hope that all charges will be reviewed and refunds if any be put on my userve account

clumbsum88 says: (3 months ago)
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this is to advise you that i am totally outraged at this service. today i have found that my land lines were disconnected and contacted att repair service on a cell phone. it took three and one half hoursto discover that my land lines were disconnected because i signed up for an att cell phone.we were pushed on hold and trsnsferred from tp repair to landlines to wireless to business office to porting and finally swb.this took up air time from 2:30 to4:37. i found that userve cancelled my land lines and assigned to the cell phone . i was never told this was to happen .finally i was able to get my land lines restored and a number assigned to the cell phone. i will not pay ann re connection charges and the restoration order is c799041 there was absolutely no excuse for this foul up and i am outraged in as much i have a sbc customer for 56 years and also a stock holder. please investigate this on my userve account and get it cleared up
george r.thompson>thompson3174@att.net> userve password 7706 ss.n 2154



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