DirecPath Complaint

kick u while you're down - direct path cable service

keshia's Picture Reviewed by keshia
Complaint
 0

My apartment in lithia springs was flooded out sept 21. Everything we own was submerged in contaminated and muddy water for two days untill the water was able to recede. Nothing was salvagable. Direct path refuses to take the loss of the three cable boxes we were using even though Direct T.V. has told me they would replace the boxes at no charge. All Direct Path had to do was call and order them. When I talked to a superviser at Direct Path he told me I was under a contract with them so we have to pay $100.00 per box or I don't get cable. Our renters insurance
doesn't cover flood damage. We have done without cable since the flood because the only cable company we're allowed to use is Direct Path.

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