priceline.com Incorporated Complaint

i purchased a ticket from...

Reviewed by beverlycarter
Please Improve

i purchased a ticket from priceline. when i got the iteneray the ticket was backwards. i keyed in the computer that i was leaving jackson, ms on 11/15/07 going to toledo and leaving toledo on 11/25 instead the itenary that they gave me once i purchased the ticket... More...

Comments - Consumers and Companies Connect by Commenting

gemallison says: (2 months ago)

I am a regular customer of Priceline.com and I am saddened by what happened to you but we really can't put the blame on the company. The computerized system is designed with double checks to make sure that you don't commit any mistakes. They would have to charge for every transaction and it would be difficult for the business if they have to payback every customers mistake, as customer we have to be very careful with this technological components of modern systems. Can't blame the computer if they will automatically charge you for you action that was verified by you. On top of those isolated errors (usually human errors) the Priceline.com is a very good alternative to long cueing in airline booking during those olden days, the manual system.

Post a comment for this review

Share This Review

Link to this review, copy and paste the code below to your website or blog

More priceline.com Incorporated reviews

Similar reviews

- RESOLVE COMPLAINTS
- MAKE SUGGESTIONS
- GIVE ADVICE
- ANSWER QUESTIONS
- RECOMMEND COMPANIES

WHO WE ARE - MeasuredUp is the leading customer service resolution website where tens of thousands of consumers and participating companies connect and solve problems

HOW IT WORKS - Write a review explaining your complaint, question or suggestion. Then, participating partner company employees and customers answer you

GET STARTED NOW - Consumers and Companies, click the specific icons below to start a FREE direct connection to ask and answer questions