Halstead Communications Complaint

horrid customer service - DirecTV service

fedup's Picture Reviewed by fedup
Please Improve 		0  

Have tried to get DirecTV/Halstead service for over 3 weeks. After waiting 4 hours, they never showed. I called - they said I cancelled my appt. They rescheduled a week later. They showed in the rain and tech said wouldn't do the work but would come back the next day. Never did. After waiting on hold for 40 minutes, their phone system kicked me out. Got referred to 'case manager' who rescheduled me for today. Waited for hours, no one showed. Called to find out and was told my appt. isn't until next week. No one is 'authorized' to resolve this, not even the 'resolution specialist' I spoke to after 45 minutes on the phone (again). DirecTV and Halstead simply move you back and forth between 800 numbers but never resolve anything. The ludicrous thing is that they keep thanking me for being a "loyal customer".


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More Halstead Communications Reviews and Complaints More Halstead Communications reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting

Comment on this review and share your stories, thoughts and advice

Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 3+6 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

More Halstead Communications reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team