Magazine City Complaint

hope this helps - subscription

Reviewed by greenielk
Complaint

I am also going through a similar situation..ordered magazine on 05/06/08 and have not received a single issue. I have been told that the subscription needed to be reprocessed..blah blah blah. Finally, I checked this company on the VA BBB and they have a rating of "F." Also, listed there are alternate phone numbers; I am actually on hold for the Customer Service Director as I type. I will include the link to VA BBB.

http://richmond.bbb.org/WWWRoot/Report.aspx?site=85&bbb=0603&firm=37016799

I called the 434-817-1800 number. I also called the publisher of the magazine I ordered and discovered there is in fact no record of any subscription. I was also told that there are numerous complaints with Harris Publishing regarding Magazine City .

I just now spoke to the director and was assured a refund by wednesday of next week. Good luck to all and I hope this helps. BTW, the directors name is Ms. Saris ( I am not sure of the spelling on this..simply spelling the name phonetically as it sounded to me... best bet is to simply ask for the Director of Customer Service)

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Magazine City Complaint