Sears, Roebuck and Company (Sears.com) Complaint

honesty policy? - tires

jdmvisalia's Picture Reviewed by jdmvisalia
Complaint
 -1

I have reason to beleive that my vehicle was damage at Sears Automotive Department. I did not inspect my vehicle before driving off from Sears. Four days later I notice the damage and contact Sears and spoke with the manager. I asked him if Sears have honesty policy and his response was it's hard to prove it because usually claims are made on the sameday of the incident. My vehicle is old and falling apart, don't I have the right to be inform if an accident happen to my vehicle? I am not persuing compensation here. I beleive that when things go wrong at Sears I expect them to treat me right. I told the manager that the dent looks like one of the lift indent on damage of my vehicle. He replies that it very hard to prove. I then told him that if takes florensic science to prove it, it will cost a lot money and then atterneys will be involve too. He immediately told that now that I mention attorney our conversation will have to end. I then asked how does he value my business and his response was I don't. I only asking for honest and I can't get it at Sears of Visalia. Mark the manager immediately jumps conclusion to get me off the phone because I can't prove it. Sears don't value my business and it difficult for Sears to have honesty policy, Wow, this how I view Sears from this day on.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Sears, Roebuck and Company (Sears.com) Reviews and Complaints More Sears, Roebuck and Company (Sears.com) reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Company was claimed Company was claimed!
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


scottmorley says: (6 months ago)
 0
I have been ripped off by Sears three times in the past eight months. An oil change that emptied the oil out of my car TWICE. Causing me to saty over night in LA. A briken lug which they refused to fix Now a broken tire sensor after buying $800 worth of tires. I have probably spent $15,000 at this store over the years. I AM DONE WITH SEARS




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 2x2 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Sears, Roebuck and Company (Sears.com) reviews

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team