CHASE HOME FINANCE Complaint

home modification - home loan modification

nc1345's Picture Reviewed by nc1345
Complaint 		 0

Chase is unprofessional. I have been doing this home modification for six months. I sent in my paper work five times. All these people are correct. They do not know what they are doing. I called every week, different responses each week. I am not told I dont make enough money to receive a modification. Though I manage to pay most of my mortgage now. Gee! That makes sense. I have since closed all my credit cards with Chase and friends and family members are supporting me too. I will, soon as I get myself on my feet, change mortgage companies! Chase is extremely irresponsible, very bad communication, redundant and unbelievably lacking in management and underwriting skills. Can't wait to say bye to Chase.

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Comments - Consumers and Companies Connect by Commenting


hibowsue says: (3 months ago)
 0
Everyone having problems with Chase Home Finance Making Homes affordable loan modification go to
www.emailthepresident.com/...maybe hhe can help us all.

wickedwahine53 says: (3 months ago)
 0
At least your financial institution calls you back. Been waiting since April, 09, for a response, eash time I call for an update, they ask me for more of the same paperwork, that I had already sent in.

wickedwahine53 says: (3 months ago)
 0
I agree. Just got off the phone with Jay,customer service. Kept chewing in my earSpeaking over me and would not let me speak. For the third time, Chase's service rep asked me for all my documents, again. I sent it to them certified and Jay said it was not true. Called me a liar? When I asked for supervisor, conveniently all of the sups were in a meeting. After holding almost 25 mins. for supervisor, they hung up on me. Did we, as tax payers, bail out Chase bank when all this mess started?

Gaiaharpoona says: (3 months ago)
 0
Wells Fargo Home Mortgage Remodification. 8 months and still waiting. They call every 2 months to confirm I'm still waiting. Still waiting.




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