Lowe's Home Improvement Complaint

Reviewed by monkeyboy53 Please Improve

0

as a former employee and current (occasional) customer Lowe's is the LAST place I go for ANYTHING. Customers often comment on the sparse staff and difficulty of finding adequate service. Associates often comment on the lack of staff and training, which prevents them for providing the level of service that Lowe's claims as their hallmark. It's "Catch-22" ... staff can't be increased until sales improve, and sales can't improve until there is more trained staff. When staffing cuts are made, it's from the sales and service force; managers remain in place. In pursuit of that mythical bonus, managers often drive their staff to their limits, often using threats and bullying. If you're a regular Lowe's shopper, and are unsatisfied by the service you receive, remember this: flogging an exhausted horse doesn't help anything, and certainly won't encourage the horse to pull harder. Some businesses are their own worst enemy through their application of bizarre management practices and lack of recognition of the needs of those who actually bring the money through the door.

Wake up, people.

	Are you a decision maker at this company? Claim this company
	Company: Respond to this review
	Consumer: Post a reply for this review
	Write a review about Lowe's Home Improvement!
	Create a support ticket for Lowe's Home Improvement!
	More Lowe's Home Improvement reviews, complaints, compliments and support tickets

Comment on this review and share your stories, thoughts and advice

• One Door short

• Hello Customer Service @...
• bad mattress
• It's a meatfest at Azul Bistro...
• FRAUDS and RIP-OFFS!!
• Poor shipping container
• My name is Shelly and I went to...
• Makes the Cut
• Tasti D-lightful Tasti D-Lite -...
• Ripped off by Safari Books
• IPhone customer service miserable
• I am writing to warn anyone...
• I went to the new and evil Hill...
• Buyer Beware--Sleep Doctor Mattress provides horrible customer service and doesn't live up...