priceline.com Incorporated Complaint
false hotel description - Ocean Edge Resort, Brewster Ma
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Reviewed by laconetta Complaint |
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requesting a room close to the beach. That is when I was told that Priceline.com customers are placed on the opposite side of the resort and MAY NOT use the private beach.We need to drive o another beach.I asked for a refund. After unsuccsfully complaining, it was suggested I contact priceline.com directly. I called them and even though the beach is listed on the resrt, which I could not use, they informed me I was not entitled to a refund or upgrade.If an anmenity is listed for the hotel, I woulthink that ALL guests ave access for it, otherwise, why would it be listed?I will NEVER use prceline.com again. I will continue to complai about this until I get results.
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CUSTOMERS RESPOND HERE: |
BUSINESSES RESPOND HERE:
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