priceline.com Incorporated Complaint

dissatisfied consumer - Bid on Hotel Room

foolishme's Picture Reviewed by foolishme
Complaint
 0

My first time using Priceline and it was a complete disaster. Within 3 hours of making the reservations at a hotel, I contacted the hotel an canceled the reservation. I had no idea I had to contact Priceline. They billed me and even after I gave them names of the persons at the hotel who approved the cancellation, they still would not credit me back as a courtesy. They kept telling me how much it was my fault instead of trying to work with a first time customer. I pretty much lost $90 on a hotel that I did not even set foot in. I will be sure to email everyone on my distribution list (which is over 150) to NEVER use their service

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buckeyered says: (3 months ago)
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Boy, am I glad I read your comments, we were just about to book a fantastic price at a motel in Clev. If its too good to be true, it usually is. tnks. m

adlrobinson says: (4 months ago)
 0
Laptops Direct.co.uk offer no service support whatsoever. Having bought a £1200 Samsung laptop and upgraded to a one year IT support I can now safely state this is either a complete con or just a very badly run business. I upgraded the Vista package supplied with the computer (Samsung x360)to full usage at a cost of around £185 and got sent two product keys neither of which worked. Microsoft help desk told me to go back to Laptops direct (as the hardware supplier) so I made contact with the IT helpdesk that I had paid extra for. They told me the fault was that Laptops Direct had probably already allocated the keys to other users and that I should go back to Laptops Direct. Laptops Direct told me that it is not their problem...go back to Microsoft. They also had no knowledge of my Laptops Direct IT Support agreement even though they contacted me by phone to sell it to me. Even when I gave them the agreement number and expiry date they denied it existed. I may as well throw this laptop in the bin as it has no functionality in any word, excel or other programme!




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