Dicks Sporting goods Complaint

customer survey coupon - customer Survey

detor's Picture Reviewed by detor
Complaint
 0

I absolutely must agree with the last comment here on Dicks. You purchase products there, you pay..you are told to complete a customer survey and receive a $10 coupon for the next $50 you will spend. Alas....15 min. looking for the survey...nothing! and you are actually following the directions on your receipt!!! Terrible...very frustrating to say the least

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junebug says: (2 weeks ago)
 0
Everyone is right here. Where is the survey?!!! I want my $10 coupon

vgb51 says: (2 months ago)
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Something must have recently happened with the survey site, because I have taken the survey and I did receipt a $10.00 coupon which I just used on yesterday. However, I am having problems finding the survey site now using the survey website that is listed on the bottom of the receipt.

kenfoxdale says: (2 months ago)
 0
The web site www.dickssportinggoods.com/feedback need to just have the survey information only. I'm still trying to find the survey section. It like reading a novel. You took something that was so simple and made it complex for no real good reason. It become a hobby for some and a headache for others. KISS

cowboy says: (5 months ago)
 0
very friendly staff and very helpful

yiayia62 says: (6 months ago)
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I agree with all the people complaining about taking the survey for a $10 coupon. WHERE IS IT? I almost want to go back to the store and tell them to scratch it from their printed receipt. I've done store surveys before, and this is by far the most frustrating!!
(and I have to do the math to prove I'm a human? What next?

npbauso says: (6 months ago)
 0
I AM VERY DISAPPOINTED IN YOUR SELECTION ON WOMEN'S GOLFING CLUBS, SHOES AND APPAREL. NOT EVERYONE WHO GOLFS IS A S,M OR L AND NOT THAT THEY ARE FAT, ITS BIGGER BONED. TODAY, I SHOPPED FOR WIDE SIZE GOLFING SHOES AND THE CHOICES WERE FEW. I COULD NOT HELP TO NOTICE THE MANY STYLES THAT WERE IN MEN'S SHOES AND OF COURSE IN A WIDE WIDTH. PLEASE KEEP US WOMEN IN MIND. IN CASE YOU NOTICE ITS THE LADIES THAT SHOP MORE SO THAN MEN.

sh99 says: (7 months ago)
 0
VLad in the Glenview store was very helpful to me on 4/29/09. Please give him a high rating.

chriskv says: (7 months ago)
 0
Just spent another $400 at Dick's. Spent hr. trying to find correct web site for $10 coupon And this isn't first time purchase to find a coupon. Dick's sucks when it comes to be customer friendly on this subject. Info on sales receipt is not good. Someone should fix. Will loose customers. Especially this one.

2much says: (7 months ago)
 0
What's the trick to finding the $10 coupon? I searched and searched and came up empty! Why do they even mention a coupon when it must be a phantom! Don't waste my time Dick!

brianmunch says: (7 months ago)
 0
you have to be kiding us no place to fill out dicks $ 10 survey.

tm6710 says: (7 months ago)
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I can't figure out how or where to fill out the survey to get the $10 coupon

15258 says: (8 months ago)
 0
SEEMS LIKE YOU HAVE A BAD WEB SITE FOR A COUPON,GREAT WAY TO ANGER CUSTOMERS

15258 says: (8 months ago)
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This is not a survey, the last guy was right they want you to take a survey and you can't find it. I called the store and the Manager was unable to get me in, pretty sad.Whoever reaqds these comments I hope lets someone know. I am a huhter and sportsman not a computter WIZ, but I can type in a simpleE-mail address. Bet I don't get the $10 off my next purchace.

rocco says: (8 months ago)
 0
it would be easier to shoplift 10dollars worth of mechandise from dicks than to find and fill out the 10$ coupon survey do your sporting goods shopping at cabelas or gander mt.for real savings

tashrive says: (8 months ago)
 0
show me where 2 print the coupon plz

tashrive says: (8 months ago)
 0
I'm ready 4 the coupon :-)

sille says: (8 months ago)
 0
I went to your grand opening for the canton ga. store yesterday and was disappointed that you didn't have the st.croix rod i wanted and very little crappie tackle. my receipt says to take a survey for a 10.00 coupon and I like some above have been unable to find it.

lacrosse says: (8 months ago)
 0
I found the web sight for the $10 survey. You must type in www.dickssportinggoods.com/feedback. Also, when you go to print the coupon only use control "p"

2susan says: (8 months ago)
 0
very difficult to find items.told by manager no trucks with stocking items. whats up?

potter1shot says: (9 months ago)
 0
I must agree, I am having a terrible time finding the survey just for a 10.00 coupon.It should'nt take a rocket scientist to find it.I could'nt of looked any harder....thankyou

JandJ says: (9 months ago)
 0
I did the online survey to get the 10 dollar coupon.When I got ready to print the coupon the site would not let me.I am very disappointed with Dicks.

steelers says: (9 months ago)
 0
I have been looking for the survey site for 20min. can't find it, just as no employee seemed to care if I was finding what I was looking for in the Kenosha store.




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