HHGregg Complaint

complaint/disappointment - refrigerator

lawest02's Picture Reviewed by lawest02
Complaint 		 0

We bought a frig from H H gregg and were totally disatisfied. The frig is noisy and will not make ice, even though a service man has checked on it and supposodely fixed it

The company will not replace or even consider an exchange until another service visit. We were willing to buy a more expensive frig but nothing would happen until another service visit.
We were also told there would be a $200.00 restocking fee and another delivery charge. The web site states there is 100% customer satisfaction and a 10 day window of return if you are not happy.

We are not Happy!!!!!!!!
The frig makes a lot of noise and the ice maker still does not work.......

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