Bank of America Complaint

complaint - Property Claims Department

Reviewed by bbraannnddyy
Complaint

I had a flood in my downstairs area of my home on 8-10-09. We are still waiting for a check from BofA, and each time we call are given a different answer. They are rude, put me on hold for 30 -45 minutes each call, and the only thing that seems to be consistent is "I do apologize for your inconvenience." We don't have carpet, are forced to eat out, and are completely out of our minds with frustration over Bank of America 's lack of professionalism, timing, and at my last count they had lost our paperwork 3 times. We have had to re fax our paperwork (94 pages) 3 times. We strongly recommend that you RUN the other way when it comes to Bank of America. They are a bunch of crooks!

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Comments - Consumers and Companies Connect by Commenting

epThompson says: (4 weeks ago)

Though may not have helped trying hitting BoA on all front

http://gethuman.com/Bank_of_America-customer-service_100.html
provides multiple ways to get um'

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DetailsReview Rating: 1 out of 5
Reviewed By: bbraannnddyy
Company: Bank of America
Product: Property Claims Department
Date Added: 2 months ago

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Bank of America Complaint