Wal-Mart (Walmart) Complaint

Reviewed by katoo Complaint

0

Kathy Coley
2396 Browning Rd
Rockmart Ga
May 29, 2009
Walmart

Cedartown Ga
This letter is to complain about service I recently received from a the optical center / customer service representative named older woman /light color hair.
I decided to bring my mother, who is seventy five years old to fill her eye glass prescription at the Cedartown Wal-Mart on May 29, on Friday afternoon. I explained to the sales associate upon entering the store why we were there. I handed her my mother’s prescription, so she could check on the computer for a ball park figure on what my mother could expect to pay. My mom had recently had surgery on her eyes, the sales associated was in the process of asking questions about the type of lens my mother had in her glasses. My mother reached into her handbag to offer a card where she had her surgery and before my mother said anything, the sale associate said “I don’t need that, we don’t except Medicaid here. That was the first rude thing she did. The next thing she did was quote my mother a price for the lenses of almost 300.00. I explained to her that mom lived on a fixed income and maybe we should check at Americas Best. We told her that is where mom normally bought her glasses. Well, then she came up with another price of around 150.00, and finally one of around 125.00. She explained that plastic lens were much cheaper than a glass lens. I was concerned if a glass lens would be best, it certainly was more expensive. No. she assure me, as a matter of fact most of the lenses they put into glasses are plastic. My question is, why was my mom offered the most expensive item when apparently it was not the best product? According to the sales associate! Needless to say, I was quite frustrated.
I expected a much higher level of service from your company, and I am quite disappointed. Because I do not want to spend any more time on this problem, I took my mother to Dr. Popham. I will be informing my friends and family about this experience.
Sincerely,
Kathy Coley

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about Wal-Mart (Walmart)! Create a support ticket for Wal-Mart (Walmart)! More Wal-Mart (Walmart) reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• scam
• Walmart Scams
• Cashier Helpless
• Walmart slow aisle
• Product care plan screwed me
• policy
• Douglas tires
• wedding registry
• wedding registry
• milk
• Wal-Mart one day electronics sale doesn;t measure up
• Harassment
• Walmart
• bad customer service
• Walmart Douglas GT tires
• Wal-mart VERY RUDE

More

• great value green beans
• walmart great value
• Wal-Mart Tires
• Wal-Mart Store Brand
• Wal-Mart shopping complaints
• Walmart
• Wal-mart Movie Prices
• Walmart Missing Products complaints
• poor changes
• neighborhood market on broadway in garland texas
• service is very poor
• douglas tires
• Wal-Mart
• glad replacement

• non response to complaint
• Improper Installation
• Order No. 591386127 and 629404116
• Esso disrespects customers
• Sitecube
• Here is what works with Kohls
• salesmans complaint
• overdraft fees
• BofA sucks
• FTC complaint
• Cheaptickets customer service
• complaint
• Allstate insurance complaint
• Complaint Resolved
• Complaint
• Horrible service

More

• Complaint filed at AGs office and BBB
• landlord-tenant complaint
• Goose's BBQ Ribs
• No commitment - feeling Indignant
• Pizza Hut Customer Service Fail...
• complaint
• Comcast custome service complaint
• Lowes billing complaint
• Improve your ethics
• Going Places Travel - Phoenix Vacations
• Fees, Charges, Bilking consumers
• Poor Service
• customer service
• customer service