Target.com Complaint

bad customer service - service

gOLDgirl's Picture Reviewed by gOLDgirl
Complaint 		 0

On October 6,I visited store number2547 in West Melbourne, Florida to make a return. The first person I spoke to-Jim- was very courteous. The next-Diane-was fine. I know I had a problem that would not easily be taken care of. I had a game CD that I had returned two times because every time I put it in the drawer of my computer, it popped right back out. I do understand about copyright laws, but I am a senior citizen on a fixed income and cannot keep traveling back and forth to keep returning a CD that is defective. My question is how can one tell a CD won't work until one opens it and inserts it into the computer? I asked to speak to Diane's supervisor. She called June-the LOD- to the customer service desk. When she got there, she already had an attitude and a stare on her face that really let me know she didn't care at all about my problem. She stared straight through me and before I could say anything, she said the same thing the others said. When I tried to say something, I asked her three times if she was even listening to me since she had this glazed look on her face. I finally asked Jim if he could put me in touch with someone I could complain to since it was obvious June wasn't going to even listen to me. He gave me a card to fill out and this internet address was on it. I would like to return the defective CD and get my money back. If you can assist me, I would greatly appreciately it. I do not, however, appreciate being treated the way June treated me. I was very upset by her treatment.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Target.com Reviews and Complaints More Target.com reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


Jiddy33 says: (2 months ago)
 0
*correction* i work for walmart, not target....

Jiddy33 says: (2 months ago)
 0
I do not work for walmart however I work for walmart. the copyright policy is very strict. We personally cannot return any game/movie/CD that has been opened, simply exchange it for the same title. For future reference however the specification requirements for every game is written on the back of the game case. Another thing to look for, if you have an older computer, it probaby only has a CD ROM drive. The games made now are usually for a DVD ROM drive and are unable to be played on the CDROM drives. double check that as well. Unfortunatly there isn't much you can do except try to sell the game on craigslist or something of the sort. Something that you MAY be able to try is to write/call/email the company that makes the game. If you go through their troubleshooting they may be able to offer you a refund or help you out some more. Good luck




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 8x4 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Target.com reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team