Smart Lidz Complaint

You Won't Believe This!! - Chef Tony's Smart Lidz

Reviewed by lowell2005
Complaint

My wife ordered 2 sets. The one regular, and the bonus. Figure about $20.00. I, like others, checked my online banking statment, and discoverd that Smart Lidz had deducted $49.75 from my credit card. I was ticked off, and that's using mild language. I called customer service, and like many others, got the recording saying all oerators were busy, call back later. So I kept calling back. For 3 hours, I called back until I got through, and then waited 20 minutes until a human being came on the line. I questioned her about their inflated shipping charges. She told me, "that's because of your jumbo lids". I replied, "What jumbo lids". She said, "the ones that came with your bonus order. There are 5 of them at $7.95 shipping each. I indicated that adds up to $40.00 alone, so if you add in 2 sets of lids at $10.00 a piece, that's $60.00 already, without any regular shipping charge! "We're sorry you're unhappy Mr. Purcell. At that point I hung up & shot the cat! I was disappointed that Chef Tony would endorse this product. If you haven't ordered this yet, don't. If you have, I'd love to know if you were able to get a refund. Three big thumbs down on Smart Lidz.

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DetailsReview Rating: 1 out of 5
Reviewed By: lowell2005
Company: Smart Lidz
Product: Chef Tony's Smart Lidz
Date Added: 2 years ago

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Smart Lidz Complaint