Microsoft Consumer Complaint
Xbox 360 Elite disk reader failed
I purchased a brand new xbox 360 Elite ($458.30) in October of 2007, the disk reader failed, making it so that no game disks can be played in February 2008, less than 4 months old!!!
I find out AFTER I spent my money that these systems are well known to fail, 3 rings of death, E74 error code, disk reader failure to name a few.
This is an outright fraud, Microsoft knows the units are bad, yet keeps selling them to unsuspecting consumers and then hiding behind a worthless warranty.
Microsoft will not refund my money but they offered to fix the failed machine, I don't want another broken, defective system, I want my money back!
DON'T BUY ONE!!! it might take a year or it might take a day but IT WILL FAIL.
Write to your states Attorney General Consumer Fraud Division and help protect other consumers from throwing away their money on defective rubbish.
Shame, shame on Microsoft!!
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By Jeff Please Improve |
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