Lowes Complaint

Worst Store Ever Shopping at...

ElaineV's Picture Reviewed by ElaineV
Complaint 		 0

Worst Store Ever

Shopping at Lowes is a waste of time.

Killeen, TX

I ordered 9 pieces of sheet rock and 1 piece of plywood (which took over 45 minutes they were short handed on a sunday as usual. Delivery was $49.00 ( I found this out after waiting over 25 minutes for someone at the pro desk who never did answer) and I was willing to pay it even though it was $45.00 less for the same delivery and materials at McCoys because I was told they would bring the materials in my house and being a woman I couldn't handle carrying all of it by myself. The morning of the delivery no delivery. It wasn't until the afternoon he finally called and said he was going to drop it in the driveway. I said I paid to have it delivered inside and he said he was only 1 person and it would be an additional $2.00 a sheet and I would have to wait for anther delivery day until they had 2 guys. After speaking to the store manager the only thing she was willing to do was refund my money and credit me back. If you're looking for customer service don't shop at Lowes in Killeen or either in Temple (their delivery charge was $69.00). Go to a real lumber yard. I learned my lesson.

Elaine V.

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