NetGear Complaint

Worst Customer Service Experience - CUSTOMER SERVICE CALL CENTER

a1cowell's Picture Reviewed by a1cowell
Complaint 		 0

First everyone in the call center is foreign and very difficult to understand. Second they are very abrasive and flat out rude. I am some what computer savy being that I graduated from a 4yr university and am under 30 yrs old but when i asked a question they would bark a responce in a sarcastic way making me feel incompetent. I called 2 different times and both reps were equally rude. I asked to speak to a manager and was put on hold for 20 mins with no one answering. The topper was when I recieved an email with a survey attached. They wanted me to express my customer service experience. (Finally I thought) I went to fill it out and it said the survey had already been completed. WOW. WHAT AN AWEFUL COMPANY. DEFINATLY PAY A LITTLE MORE FOR THE COMPETITORS PRODUCT!!!

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More NetGear Reviews and Complaints More NetGear reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 7+4 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More NetGear reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team