Skullcandy Complaint

Worst Customer Service - Customer Service

consumermax's Picture Reviewed by consumermax
Complaint 		 +1

I am not too difficult to please when it comes to customer service. I view it as simply a transaction: a buyer, a seller, and an exchange. Skullcandy has absolutely the worst customer service I have ever encountered. I placed an order for overnight delivery, it has now been 4 days. I have had no response to my e-mails and their telephone system is going straight to voicemail. Never place an order with Skullcandy unless you have the compulsive need to feel completely insignificant.

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Comments - Consumers and Companies Connect by Commenting


Maddiebear says: (1 month ago)
 0
I received three pair of the 'Tokidoki' ear buds....none of which functioned properly. Completely ridiculous. They could have a fantastic market but my guess is, it will fail quickly due to mismanagement and poor customer service.

Hashy117 says: (10 months ago)
 0
Yeah i got a pair of G.I. headphones and the fabric ripped because i was trying to get the bottle opener. I was on hold for 25 min. then someone was on the line then they hung up on me

Hashy117 says: (10 months ago)
 0
Yeah i got a pair of G.I. headphones and the fabric ripped because i was trying to get the bottle opener. I was on hold for 25 min. then someone was on the line then they hung up on me

BadBadJuJu says: (11 months ago)
 0
You're right about this. Their customer service is definitely the worst I've come across. The order got here fast (like 2-3 days) but it was wrong. I ordered Full Metal Jacket headphones (20 dollars more than what I got) and received the Titan ones. So I called them, which took 5 days to reach them, and I told them about it and they resent the ones I ordered. Turned out, it was the same WRONG pair of earphones. Now I have to contact them...again. I like the product, but you're right; the service is like a bunch of un-professionals put together. I mean, how can you mess up an order TWICE? Fools.




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