Wheels and Caps Complaint

Wheels and Caps do not go round and round. - wheels

fivejaze's Picture Reviewed by fivejaze
Complaint 		 0

Two separate phone calls to verify that Wheels and Caps had the wheels that I needed so that I could purchase the other necessary parts. Gave credit card number and received confirmation number of the sale. Then "oops" we don't have these tires.

Salesmen proceeded to hang up on

me (wimp) which resulted in a call to the supervisor for an explanation of their poor customer service and to make sure that my credit card number number was destroyed and charge was not made.

As you could have guessed, credit charge did show up on statement the very next day.

Very shady business at its best. Beware!

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BurningBeard says: (8 months ago)
 0
I on the other hand, can not say enough about these guys! I have purchased 3 sets of wheels, 2 sets with tires and I have never been more satisfied with a companys reply time or customer service. I spoke with Rocco and Matt, both seemed to be very knowledgeable about the products that they were selling and they were not pushy at all. ( best part for me ) I just want to say thanks for offering a great product and you will not hear me complain about paying a fraction of what the jack ass at the dealer wanted.
Thanks,
James - customer for life.




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