www.uggboutique.com Complaint

Whats Going On? - Ugg Boots

lcspiff's Picture Reviewed by lcspiff
Complaint 		 0

Have ordered a pair of boots for my GF and a week later emailed them to find a status. I was emailed the next day saying it would be 5-6 days. I immediately emailed them back to ask if was 5-6 days from the email date, or 5-6 days from the date the order was placed. they didnt respond to that email. Days later, I forwarded my second request for clarification, when will it be delivered, from what date, etc. Their response was a single one line 8-10 days! and a Thank You. No tracking number, no shipper information and now its 8-10 days LATER than it was a wek ago that was only supposed to be 5-6 days. I wasnt rude in any emails sent, just looking for clarification. This is a really bad way to do business, and from reading the reviews, I would tend to think the good reviews were written by friends or employees of the company. Will give an update if / when I get them, but I am not optimistic. -Lorenzo

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heatherc says: (11 months ago)
 0
I have an on-going problem. ordered,unfortunately using paypal via some company name eternomedi.com via uggboutique. paypal only one to respond to numerous emails about location of paid merchandise. to date my order is on a boat out of SHANGHAI. website make gross false statements.ie; 20 deliver. email response 24 hours. ALL CRAP! have called credit card filed fraud complaint, claim with paypal. thanks to scam online businesses like this group, two little girls will get squat from their aunt on christmas...thanks, uggboutique, great job!!




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