Monro Muffler Brake & Service Complaint

What the world should know about monro - customer care

bigfan's Picture Reviewed by bigfan
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Well I know a'lot more about this company being I am a store manager But suck at writing bare with me for what I have learned over the past yr is this company is all about figures being it is a cooperate to give you an idea they want everyone to open their stores till 5:00 pm on labor day when I asked the question what about our families ken answered what about them! ok after that i know they don't care about family.Now they have what is called cdi billing in lame terms is direct billing they have over 7000 stores there is no 1 brake rotor in the house that cost more than 12.00 bucks but average list price is 100.00 we are told to use the cheapest parts we can get they also sell semi -metallic pads off as ceramics which I have proof I have been watching the ethnics of this company for the reason that when i spoke to my manager he said "this is a cooperate you do not go against them just do as they say no matter if you think it is wrong" I said what! he said " do you want to be the one to try" I responded by saying this is how this country was built for challenging things we felt unfair he asked again is that what you want to do!I thought about this and now have a answer yes so anyone looking to obtain info on the unethical things this cooperate does contact me I have video,scans and audio conversations with my boss that are currently going to be up loaded onto youtube tonight.If ther are any monro stock holders that care contact me and I can explain to you what is going down in your company or call ken 860-861-8400 maybe he will tell you how he wants to put calipers on every car whether it needs it or not


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