Hobby Town USA Complaint

What Time Do You Close? - Customer Service

Giovannipens's Picture Reviewed by Giovannipens
Please Improve 		+1  

In a hurry to finish a project, I ran to the local hobby store on Sunday. As I pulled in, I noticed I only had ten 7 minutes before they closed but luckily, I new exactly what I needed. As I walked in, a woman told me they were closed at which point I looked at my watch and asked what time they closed. she said, they closed at 5pm and I replied, well, it's not five yet. The owner behind the counter said "by my watch...we're closed." I'm sorry but do not post hours if you're not going to follow them, they were rude and didn't take the time to even help. I asked if there were any places I could get what I needed and they told me the only option I had was to come back, well, thanks to this site, I had another option. I have spent 100's of dollars but no more.


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Comments - Consumers and Companies Connect by Commenting


josejosejosejose says: (8 months ago)
0  
I went there once to a different location than you probably but I guess it proves they are all very rude no matter which shop you visit. The guy was eating chocolate cake while he was talking to me and I thought I was going to be SICK right there in the store. Not only that but they didn't have what I wanted and when I asked if they could help me get it by ordering they were very unhelpful. The guy who was working at the time was with another girl working and she was rude too. They are just kids really but you know what so am I (I'm 17) and I am still respectful of customers when I'm at my job!

Mustang says: (9 months ago)
+1  
They suck! I had a very bad experience with rude staff, they are exactly like, they don't need (or want) to work anymore!


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