Wells Fargo Bank Home Mortgage Complaint

lelam23 says: (1 month ago)

 0

I also have had the same problem with Wells Fargo. My husband and I when to see the loan officer October 2008. Before our home was build. He checked all the necessary documents. We were told everything is ok. He also had given us a commitment letter with a low interest rate for the loan. I had Contact him numerous times to make sure everything is ok. He assured us that the loan had approved. Came closing date May 2009 to find out that nothing was done. The excuses was the underwriter still working on the application, their very busy or asking for more documents which already given to him months ago. We when to see him afterward to tell him "if he cannot approve the loan is ok, please tell us now. We will go elsewhere to get a new loan. He said no don’t do that, I also ask him if I decided to canceled the loan can I get my money back, he said yes no problem. He kept saying that the loan is approved just have to wait for the manager to sign off for it. Time passes by three months later. Still no word of when they are going to approved it. We decided to go with another bank and hope Wells Fargo could approve the loan for the lower rate. The new loan from another bank approved it within a month after we sold our home. We end up renting back for a week from the new homeowner. Plus have to stay at a hotel for three weeks. All stuffs we have was store in storage. All these unnecessary expense that could have been avoid, if he told us the truth. After we had moved into our new home I call Wells Fargo to ask if he had any word on the loan, he told me “no” still waiting. I got upset and told him to cancel the loan and to refund my money. It had been two months now I call him and email him. Now he is telling me that the money apply to the appraisal report. Wells Fargo has nothing to refund me for it. I am very upset with them right now. I am going to write a complaint to the Wells Fargo CEO and also the office of the Comptroller of Currency (OCC).

sohopeless says: (1 month ago)

 0

I have had similar problems with Wells Fargo. I have been trying to apply for a loan and they have given me the run around. They have told me that their Underwriting Dept, had swine flu then the loan officer got fired for God knows what. I paid to lock in a rate and they won't even put me through to someone who can tell me what is going on with my loan. I paid for an inspection. I essentially got robbed $1000. Worst of all they have ruined my dream of owning a home, I just don't want to deal with it anymore.

sohopeless says: (1 month ago)

 0

I have had similar problems with Wells Fargo. I have been trying to apply for a loan and they have given me the run around. They have told me that their Underwriting Dept, had swine flu then the loan officer got fired for God knows what. I paid to lock in a rate and they won't even put me through to someone who can tell me what is going on with my loan. I paid for an inspection. I essentially got robbed $1000. Worst of all they have ruined my dream of owning a home, I just don't want to deal with it anymore.