American Express Company Complaint

We don't care - Rewards program

Reviewed by NoMoreAMEX
Complaint

Recently I saw my Reward Point balance was falling, and not because I was redeeming them, but I was not getting AMEX their money fast enough. As the card was for reimbursement of business expenses, it turns out that my company was a little slow in getting the check back to me such that the bill was paid in "time". I said OK, I guess the program is not for me, take me off it.

I went in to redeem the left over points recently and now they say sorry, we took all your unused points back and you can't have them. Amex went on to say, “We know you won't like this, but too bad.”

I have the letter Customer Service sent me for proof.

This is the worst customer friendly company in the world! I do not understand how they keep any customer.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about American Express Company!

	Create a support ticket for American Express Company!

	More American Express Company reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 5x8 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More American Express Company reviews

Similar reviews

[Top]

American Express Company Complaint