Sprint Nextel Corp Complaint

Reviewed by MilesHarrington Please Improve

0

Watch out for Sprint, they will try to extend your contract with out you authorizing it. I got a notice in the mail from Sprint stating that changes had been made to my account. I called them and they told me that my wife had agreed to renew our contract with them for two years for a $50.00 credit . Neither my wife or I talked to any one from sprint and there is no record on our phone bills of this. After spending a lot of time talking to their representative on the phone they put my account back to a month to month basis. I wrote a letter to the CEO of sprint and got a call back from some one who refused to tell me who made this change to my account. The woman said they have too many employees at their company and it is not possible to provide this informaton. I would be interested to know if any one else has had this same problem.

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