USFidelis Auto Warranty Complaint

Warranty is a Scam don't fall for it - Extended Warranty

Reviewed by gkendric
Complaint

If you sign up for this Extended Warranty you will be giving away from $1500 to $3000. I signed up only on the condition that I could cancel with 100% money back if I chose not to take it, after looking the warranty contract over. They tried to charge me a fee for canceling but I had them recorded and the sales person recorded that I could get a 100% no fee money back deal.

Upon getting the contract I noticed three glaring things that makes this warranty next to worthless.

First you have to put in this treatment or the warranty is voided and you get no money back. The treatment is like a Slick 50 treatment. Save thousands and buy the Slick 50 or other type treatment at your local auto store.

Next you have to maintain 3 month or 3000 mile vehicle oil changes and preventive maintenance and be able to document that you had it done religiously or they have an out and say your warranty is void account of you not keeping your preventive maintenance up.

Last and MOST TELLING. In the Warranty Contract definitions the term "Breakdown" for which they have to pay for does NOT INCLUDE Normal Wear. That means that if either USFidelis representative or some repair person says that the breakdown (transmission, air conditioning etc) was due to the age and mileage of the car and that the breakdown was due to normal wear then USFidelis will not pay.

Every repair tech that I spoke with said that they have never known USFidelis to pay for a breakdown because every breakdown they saw was always due to Normal Wear of the vehicle.

SAVE your money this is a ripoff. The chances that they will have an actual case that they would have to pay for and that they couldn't get out of would be 1/1000 or more.

If you want to see the Warranty Conract it will cost you the cancellation Fee that they somehow forget to tell people about when they sign them up.

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gkendric says: (6 months ago)

I hope that I am wrong, about others, but I can only attest to my experience. I was concerned when I read the definition of a breakdown and that it did not include what could be considered as normal wear and tear which after 100,000 miles most anything could be attributed to normal wear and tear. The auto mechanics that I spoke with had no reason to lie and they said that their experience with auto warranty companies is that they all try and refuse the claims as wear and tear and therefore not pay leaving the warranty holder with the bill and their warranty expense. I'm glad to read about others that have good experiences but for my part I'm highly skeptical.

sal07 says: (6 months ago)

I know someone who has been a USFidelis customer for awhile. They haven't had any problems with their service.

sal07 says: (6 months ago)

I know someone who has been a USFidelis customer for awhile. They haven't had any problems with their service.

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4 Comments

DetailsReview Rating: 1 out of 5
Reviewed By: gkendric
Company: USFidelis Auto Warranty
Product: Extended Warranty
Date Added: 7 months ago

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USFidelis Auto Warranty Complaint