Hewlett-Packard (HP) Complaint

Warranty/Customer Service Charge - After Sales service

Reviewed by maeru
Complaint

My son's laptop is out of warranty, so when we called HP to get a P/N to fix his laptop they wouldn't give us the info without a $50 fee. They said, and I quote, "I can't answer your question without charging you $50." Outragous!!!!!! HP just lost my future business, and I hope yours too!!!!!

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DetailsReview Rating: 1 out of 5
Reviewed By: maeru
Company: Hewlett-Packard (HP)
Product: After Sales service
Date Added: 2 weeks ago

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Hewlett-Packard (HP) Complaint