Walmart Optical Complaint

Walmart terrible customer service - Eyeglass Frames

nonegative1's Picture Reviewed by nonegative1
Complaint
 0

Walmart frames are out dated as soon as you purchase them. We purchased a pair of frames in December 2008, by May 2009 the frames were discontinued. The frames broke in an accident, but the lens were still good. so we wanted to put the undamaged lenz in replacable frames, Customer service stated we could not do this. We were told that we had to purchase new lenz and frames.

What a joke.

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