Sears Optical Department Complaint

Waiting for glassses - progressive lens

robinson1's Picture Reviewed by robinson1
Complaint 		 0

On Sat. 20 June 2009 I purchased 2 pairs of progressive lens glasses - 1 pair of sunglasses that are in the store and the other pair haven't arrived due, so I am told, due to a lab error with anti-reflective coating. It is now July 8. I've been told that they might be in next week! Meanwhile the 90 day warranty is ticking. Call customer service @ 1.800.549.4505 to register your complaint and get the issue registered with Sears and their lab.

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