AKAI Complaint

WARNING - Don't buy Akai - LCT3201AD

benstung's Picture Reviewed by benstung
Complaint 		 0

The WORST company I have ever had to deal with! I purchased an Akai TV with built-in DVD, last November 2007, the DVD part quit working in August. Akai had an authorized repair center call me to say that he refused to service my TV! It Took Akai another month or so to find another repair company. They said that they couldn't fix it because the part was no longer manufactured. Akai wanted all of the information from the repair center, there went another couple of weeks, then said that they never got the info. I once again called the repair guy, he re-faxed the info. Now when I try to reach Akai, they put you in Queue for 30 minutes, when you get to the "next call in line" an automated message comes on saying that there is no one to take my call- Goodbye!

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Margo says: (11 months ago)
 0
Thank you for your complaint. Looking to buy a big screen and now I know not to get that brand.




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