CheapTickets.com Complaint

WARNING ABOUT: Cheap Tickets.com...

Reviewed by LIZ
Please Improve

WARNING ABOUT:
Cheap Tickets.com

I recently booked a trip to Las Vegas through CHEAP TICEKTS. COM. When it came time to pay for the trip, it showed me various "added attractions" that I could book and pay for upfront . They advertise: No waiting in lines, no sell outs, etc. Buy the tickets now~~~

WATCH OUT!!! It's a SCAM. We did the VIP entrance to the bars...(it stunk) But the worst was the Spring Mt. SUNSET Horseback Ride and Dinner. They left us at Treasure Island Hotel waiting for 1/2 hr. after scheduled pick-up; rode around to other hotels trying to drum up business,and was a 1 1/2 late getting to the stables. The stable turned out to be a make shift operation of correled horses in the middle of a desolate piece of Vegas property. The horses were extremely slow. The guide had never ridden a horse prior to 4 days before taking the job and had been thrown from his horse the night before our ride and was perified to lead the ride anyway. We saw NO SUNSET on horseback because our ride began 1/2 into the sunset and lasted another 1 1/2 hours in the DARK of the COLD Vegas night. One man fell from his horse during our ride because his horse's saddle was NOT checked or re-cinched prior to leaving the "stable". When we got back that night, 12-30-06, I called the owner's number to complain about my family's experience. It was $139.00 each for this horrible experience and I purchased 4 tickets. Even though I put it on my Bank of America credit card, I was out $556.00. They couldn't help me and when I contacted Cheap Tickets.com and gave both them and the Bank a packet of paperwork to prove that EVERYTHING that was advertised as part of the deal; we did NOT receive at all...No stop at an Indian Reservation...No FREE dreamcatcher...No corn on the cob..no dessert...CHEAP TICS said: "SORRY, you are ineligible for a refund"...with NO EXPLANATION WHATSOEVER.....So I am asking you to be weary of the "added attractions" that Cheap Tickets lists on their site. You do not receive a printable voucher for the services UNTIL AFTER YOU PAY FOR THE ATTRACTION. And then the voucher literally states NO REFUNDS and NO ONE is obviously responsible for their FALSE ADVERTISEMENTS! BEWARE... I am a female retired law enforcement officer and this really leaves a BAD TASTE in my mouth.

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