Microsoft Complaint

Vista purchase then support - Microsoft Vista Ultimate

Reviewed by wadelf
Complaint

Own MS XP Home Edition for over 6 years on HP with partitioned disks. Tried to purchase disk for my owned product but no one would sell me one, Microsoft , HP. Bought MS Vista Ultimate upgrade at Sam's in November 08, tried to install using XP key but had problems, called Microsoft (have support #), I explained, they fixed it over the net so that I could install the upgrade and said it was OK now. My hard drive went bad, got a new one, tried to install, same problem. Called Microsoft, told me I had to have a disk to upgrade, did not care what was done before, refused to give me to supervisor, hung up, I tried calling back, it just rings and rings? Can they figure out the number I called and set their system to not answer?

They should have told me this in November and I would have gladly returned the product and did whatever I needed differently. But now I have paid for the upgrade, cannot return it, I cannot use it as is, I'm screwed.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about Microsoft!

	Create a support ticket for Microsoft!

	More Microsoft reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

BDCUSA says: (9 months ago)

I don't know when you put up your complaint but I do know that I can still get copies of XP Home (with Service Pack 3) and would be glad to sell you a copy. Please contact me through my website at www.bdcusa.com You can get the phone number and my direct email address from there. I prefer not to put either here to reduce the chances of spam. :-)

Have a good day!

--John

View all comments

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 3x7 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More Microsoft reviews

Similar reviews

[Top]

Microsoft Complaint