Microsoft Complaint

Vista purchase then support - Microsoft Vista Ultimate

wadelf's Picture Reviewed by wadelf
Complaint 		 0

Own MS XP Home Edition for over 6 years on HP with partitioned disks. Tried to purchase disk for my owned product but no one would sell me one, Microsoft , HP. Bought MS Vista Ultimate upgrade at Sam's in November 08, tried to install using XP key but had problems, called Microsoft (have support #), I explained, they fixed it over the net so that I could install the upgrade and said it was OK now. My hard drive went bad, got a new one, tried to install, same problem. Called Microsoft, told me I had to have a disk to upgrade, did not care what was done before, refused to give me to supervisor, hung up, I tried calling back, it just rings and rings? Can they figure out the number I called and set their system to not answer?

They should have told me this in November and I would have gladly returned the product and did whatever I needed differently. But now I have paid for the upgrade, cannot return it, I cannot use it as is, I'm screwed.

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BDCUSA says: (9 months ago)
 0
I don't know when you put up your complaint but I do know that I can still get copies of XP Home (with Service Pack 3) and would be glad to sell you a copy. Please contact me through my website at www.bdcusa.com You can get the phone number and my direct email address from there. I prefer not to put either here to reduce the chances of spam. :-)

Have a good day!

--John




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