Video Professor Complaint

luvikavi says: (2 days ago)

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This is a very greedy company that runs a very immoral scam. I am no newbie to signing up for trials, so I know how to look for the fine print, and cancel. However, Video professor is another case. I had canceled my trial just in time, and they had given me a confirmation code. The sales rep NEVER told me it was a return confirmation number or that I had 10 days to return it.

Anyway, after arguing with them, they finally told me they would refund my money back.... after 21 to 30 business days! I thought this was ridiculous, because other companies have refunded me back sooner than a month! I just got my bank involved, filed a dispute, and I'm getting my money back from the bank within 5 to seven business days.

Stay away from Video professor, and if you're a victim, get your bank or credit card company involved!

juliehendrix says: (5 days ago)

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I was scammed as well by their very well hidden notice of return and amount to be charged (without authorization) to your credit card. Of course, I'm out the money at this point because I don't balance my statements in a timely fashion! I am reporting to my local news and if anyone in SC contact WIS NEws On Your Side. Let's all contact the Today Show, I filed a BBB complaint but not helping they are firing off letters to me but not authorizing me to return software for refun!!

mari7223 says: (3 weeks ago)

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They tried to scam me out of $189.00. they lied everytime I called, they word say I would have the check back in 2 weeks, then after 2 weeks I called back and they said another 2 weeks or that they sent it always a new lie, what they are doing is stalling as after 30 or 60 days you will not be able to get your money back. you must get your bank or credit card company involved in order to get your money back. Do not delay call the bankand or credit card company do not delay they are liars and you will lose your money. I got my money back as soon as I got my bank card involved. We need to ban together and start a class action suit against the video professor and the TV station that sells him the time to air his scam. Mari7223@aol.com let's do it!

shariface says: (4 weeks ago)

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I just got billed 189dollars this morning. I made my order on the 14th, got it on the 21st, got charged on the 27th(today). I managed to get a nice lady on phone, she explained everything to me. I was charged 189 dollars because its the price they have on their site(now i guess), thats what i was charged after my 10day trial, which was kinda dumb, but she said she'd send me a 75dollar rebate... I guess I at least get something back. She also let me get a free lesson since i was already registered in ABSOLUTELY FREE, NO CHARGE AT ALL, she said. I confirmed with her a couple times to see if she was serious, that's what she said i won't be charged and she canceled my account out so I won't be charged anymore at all. So i guess i have to wait and see what happens... This so messed up though... I really hope this doesn't comeback to bite AGAIN!

hellraiser says: (4 weeks ago)

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I THINK A CLASS ACTION SUIT SHOULD BE FILED.ARE JUST TAKE A TRIP TO THAT BALD HEADED BAS.THIS SHOULD BE REPORTED TO CNN LET THEM GET THE WORD OUT.

DDangerous says: (4 weeks ago)

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I would be interested in a class action law suit. I have been battling with them for 4 weeks now.

Free isn't free is the lessoned that I learned.

DumbHead says: (1 month ago)

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Good news!!! I have found what you all have avout returns and when I was about to send back CD's using FedEx, the FedEx guy looked at me funny and said " Are you sure? They typically don't accept any packages...."

acrny says: (1 month ago)

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any one that wants to be a part of class action lawsuit against video professor

contact me at vplawsuit@gmail.com

JessicaPlans says: (2 months ago)

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I'm interested in learning more about your experience with Video Professor. Can you please contact me @ jessicaplans@live.com?
Thanks and I hope to hear from you soon.

OriginalSin says: (2 months ago)

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Would it be possible to file a lawsuit against them?

Superdan10 says: (2 months ago)

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My name is Dan. You are absolutely right. Video Professor told me I would receive one free lesson if I only paid for shipping and handling. The total it said would be charged on my card was $4.95. I was instantly charged $180 something. I called and they make no apologies and say there's nothing they can do. I'm a UFC fighter and there's nothing I'd rather do than pop his little bald head off right now. Argghhhhhhh. Contact me at dhuse10@gmail.com

vpvictim says: (3 months ago)

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Absolutely scammed. This should be stopped. No wonder America is in as much trouble as it is. If their product had credibility you wouldn't have to reduce to such abuse. I, too, asked for a supervisor to correct the charge of $189 and agreed to send it back.
There is no receipt in your box when it arrives and the letter has no date on it as well. The fine print is inside the book on one of the pages. There is nothing that tells you on the letter that you need to address this within 10 days. They forward material that you don't want and then it rests on your back to send it back in or get charged - then when they charge you - if you want a credit it will take 21-30 more days. America should stand up to con-artists like this. People are incarcerated for stealing from others - why is this allowed. They are doing the same and they continue to get by with it. Webster's dictionary should read 'Free' - another name for scam.

Dswi1479 says: (3 months ago)

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We just got it for 189.95 too for a "free" DVD on EBAY!!Called to have charges removed and CS rep and supervisor very rude. Would not listen to me regarding my complaint and told me that I should have opened to package and read the terms as soon as it arrived. I asked them to produce the taped phone conversation of their sales rep confirming to me multiple times that "nothing" would be charged to our credit card. They said that the calls were for their records. I will not quit until this money is refunded. This is an out-right scam and it should have been stopped years ago. We are having our credit card company look into the unauthorized charges and are hoping that they will be more effective then we have been! Good luck to all scammed. File compaints everywhere you can...maybe we can all get some justice!

Taken2TheCleaners says: (3 months ago)

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I got hit for 189...they agreed to refund but said it would take tree to four weeks...So I called my bank an conference called video professor with my bank to verify the refund that would be coming. Once verified over the phone. My bank released the hold on my account for the 189.00 and 6.95. Pending the actual refund...Now I must fill out an afidavit at the bank incase they do not refund as promised.

asofteeatheart says: (4 months ago)

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i work for video professor n ive been looking into this for my future customers im apalled at how poorly this is being handled i wish we could change how they r handleing their buisness however i cannot that is higher up athorities it does blow as i review about 20-40 ppl aday if handeled correctly then there wont b such a problem but i seem to notice others lying i dont want to be called a scam artist and im the one trying to fix it but we r basically tied when it comes to certain things weve had customers yelling n cursing n we have to give it to supervisors n honestly they cant do much more then wat we can when we get ur calls so whenever calling b sure to stay come i know of circumstances n we will always try and fix it ok i am sry that this is going on with out the major company taking more notice to all this i do hope to bring it to the frontline tho

James406 says: (4 months ago)

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Video Professor duped me out of $259.90. I returned the unopened products by certified mail. When they asked for proof of return I sent copies of certified mail receipts and US postal service tracking records signed by Video professor employees. Then they lied to me that the refund would be made to my visa card within 60 days. Beware of this fraud! You will pay dearly for dealing with them. Report your experience to the Colorado Attorney General.

kimfrog13 says: (5 months ago)

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they did the same thing too me...

redneckmt says: (5 months ago)

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I have been dealing with the same BS now for over 45 days... and still getting the same run-around! I was promised my refund would be posted NLT 3 different times and still not done. Have talked w/1 supervisor after another and received the info that they would expedite my refund but it will take another 7-10 days to get any results. THIS is simply the biggest example of POOR CUSTOMER SERVICE I have ever seen. I am in process of drafting a letter to the editor, and will transmit it to every newspaper I can, nationwide to warn other consumers. I feel it is the only way to get their attention... as mentioning filing a complaint w/BBB brings no response at all. I WILL get my $189.95 back or else!

videoprofscam says: (6 months ago)

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VIDEO PROFESSOR COMPLAINT. RECEIVED CD'S OKAY. CREDIT CARD CHARGED IMMEDIATELY. RETURNED AS DIRECTED BY CS REP. HAVE PO RETURN RECEIPT SIGNED BY VIDEO PROF 0N APRIL 10 2009. IT IS NOW MAY 21 2009. CALLED 3 TIMES. FIRST TIME AFTER 21 BUSINESS DAYS. TOLD TO CHECK IN ANOTHER 10 BUSINESS DAYS. CALLED AGAIN. SPOKE TO SUPERVISOR. TOLD FIRST SC REP DID NOT "ESCALATE"??? REPAYMENT TO MY CR CARD BUT SHE WOULD RIGHT AWAY, BUT WOULD TAKE ANOTHER 7 TO 10 BUS DAYS FOR CREDIT TO BE APPLIED. I WAS A BANKER FOR FORTY YEARS (JP MORGAN). EXPERIENCE TELLS ME THIS AN INTEREST SCAM. VIDEO PROFESSOR COLLECTS THE INTEREST THE CUSTOMER GETS THE SCAM. SHAME ON YOU PROFESSOR SCHERER. MAYBE YOU SHOULD BE INDUCTED INTO ABC's HALL OF SHAME

pablo says: (6 months ago)

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I can locate 506,000 hits on google about this con. My father just got nailed another $189....

Edward1 says: (7 months ago)

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It just happened to me also. 189.00 billed to my account for what was supposed to be a free CD on EBAY selling.

cthickman says: (10 months ago)

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Received several of programs, but refused receipt from the post office. Yet Video Professor have have debited my account for several hundreds of dollors for products that I do not have. How can this be rectified?

dannyroberts08 says: (11 months ago)

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I want to return the videos that you sent me. I'm contacting my credit card co. to stop payment. Get back with me on how to return these discs