Legacy Design & Interiors Complaint

Very rude & unprofessional service - Bathroom Vanity cabinets

Catspaw's Picture Reviewed by Catspaw
Complaint 		 0

I have never been treated so shabbily by the owner of a retail company in my life. I would NEVER recommend this company! Owner, Fred Cribbs, is rude & unprofessional & doesn't seem to care about his customers.

I put a $700 deposit for a set of cabinets and 6 weeks later found out they had never been ordered! WTH? Guess he was never going to let me know, either. Guess he just wanted to keep my money & not give me what I had ordered.

He gave no apology....just yelled at me on the phone!

Unbelievable!

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Catspaw2 says: (3 months ago)
 0
I beg your pardon? I am most certainly telling the "whole" story! Just because my experience was different than yours, I am less than truthful? Get real!
He took a $700 deposit and never ordered my cabinets! I found out 6 weeks later that his daughter-in-law never ordered them! But he was happy to use my $700 for those 6 weeks.
He was extremely unprofessional and rude. I stand by my previous review.

Mamma2mb says: (5 months ago)
 0
I have had MANY projects completed by Legacy Design & Interiors, and have absolutly no complaints. I have given Mr Cribbs very large deposits and have never had a problem with him ordering. All of my projects were completed in a VERY timley manner. Mr Cribbs and the girls in the office are wonderful people to work with and I highly reccomend him and his company. Obviously "Catspaw" is not telling the whole story.




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