Verizon Wireless Complaint

Verizon has to be one of the...

Reviewed by ChanthiniRandall
Complaint

Verizon has to be one of the worst cell phone companies around. There cell phones are trash. The buttons on the phone do not work, there blue tooth products break and they want you to buy a new one rather than stand behind there products. My husband blue tooth broke and he only had it two months. DROPPED CALLS the reason the ad say can you hear my now is because that is what you spend half your time saying when you are on the phone because if the reception is not bad you will drop the call. Billing problems they will double bill you and bill you a month ahead like they are a cable TV company. If you want to make any changes to you phone service they will extend your contact 2 more years. that is there way of keeping you. I was with Alltel for 7 years and we went with Verizon when they first came to our area what a bad mistake. They continue to change youR contact date like you can't keep up with your date. There customer service is rude. I can't wait until I can get rid of verizon so I can go back to ALLTEL.

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Comments - Consumers and Companies Connect by Commenting

nikkiflash18 says: (4 months ago)

thats not true. i used to have verizon, and i never had a new phone in the whole 2 years, but each time i changed my plan i was put into a new contract. i believe i was being held for 4 years because i changed my plan twice during the first year. it was b.s.!

Inobl says: (1 year ago)

actually you can change anything about your service without extending your contract...it's only if you upgrade to a new phone..

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