verizon fios Complaint

Verizon - Worst

Reviewed by miki80
Complaint

I have FIOS installed on 30Aug. I got a eye popping offer $109 with HBO/ST free for 3 mths + Compaq laptop. I thought of giving a shot.

FIOS installation guy took came late and took 1 hour for installation. He used my optimum outlet for phone and tv line. Initially everything looks good bt i was getting random speed. one day my entire internet and TV was down. Its not reliable.

Meanwhile i got the offer from my existing cable company and i thought of switching back before i stuck in contract. I cancelled my service on day 13.

I got my first bill of $259. then next bill they give me credit and settled it $189. They have so m any rediculous charges like ACTIVATION & DEACTIVATION FEE. Cancellation Fee. Shameless people charged me outlet fee bt they used my optimum outlet instead.

This company is bogus. So many hidden charges. I will not recommend it to my family, frieds or even enemy too.

"They have more people in billing dept then helpdesk or technician."

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