Verizon Wireless Complaint

Verizon Unlimited AirCard NOT Unlimited

karenron's Picture Reviewed by karenron
Please Improve 		+2  

The "Unlimited" claim by Verizon is not completely true. Because I travel every week I got an Air Card from Verizon. It works great everywhere but my home so I took it back and was told there was nothing I could do. After suffering with it for 3 months and getting locked into the contract someone told me I could get an antenna for it (of Course another 40 bucks)so I did and that still didn't work. When I called Verizon they said that the reason my internet was so slow was because I had reached my limit of megabits so my connection had been slowed down by Verizon until next month. Of course the fact that I didn't know this was my fault since I didn't read the small print on the 5 page contract and there was no responsibility for the salesman to tell me. Between the salesman who know NOTHING (Circut City in Van Nuys ) to the slimy contract I will now be going with AT&T as soon as Verizon stops holding my numbers hostage.



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Comments - Consumers and Companies Connect by Commenting


trouble says: (4 weeks ago)
0  
Don't go with AT&T. I just sent mine back for the same reason as you are unhappy with Verizon. Check out the facts and they won't give them to you!

the2ndflood says: (3 months ago)
0  
Every carrier claims that the service is unlimited, when in fact it has a 5GB data cap limit. Sprint was one of the last to not have a cap limit but they now have the 5GB. Some companies enforce it more like AT&T and Verzion though. But I always hated how they can boldly lie and claim UNLIMITED when it is only 5GB's. 5GB's is NOT unlimited. You also have to read the TOS. You can not stream, use VoIP, file share, ect with a modem card.

MartieVerneberg72 says: (3 months ago)
+1  
no none of the companys have unlimited. they all have cap data limits. 4, 5 and 6 gigabytes. verizon just happens to be the most strict about it.


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