Sears Home Service Complaint

Use someone else for your appliance repair

Reviewed by pissedoffatsears
Complaint

I bought some Kenmore appliances--first mistake. Both appliances, a refrigerator and dishwasher, are poorly manufactured, required frequent repair and perform poorly. My latest experience, however, is with Sears 1-800-4-my-home. I called to schedule repair service and found, to my surprise, a pretty user friendly electronic service system. Schedule the services but got a really long window, 1pm TO 5 pm. Arranges to be home, took half a day off of work and arranged child care. Guess what? No one showed up and I did not receive a call, even though I was at home, gave them both my home and mobile phone numbers. When I called to ask where the service tech was, I go someone who did not really speak English, and all they could say was sorry, that they did call and asked me to re-schedule. They never called and I will never, ever, ever, and never purchase another Sears appliance nor schedule any of their services. For you sanity, use someone else.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about Sears Home Service!

	Create a support ticket for Sears Home Service!

	More Sears Home Service reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 2+9 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More Sears Home Service reviews

Similar reviews

MeasuredUp Success Stories

"I love going out and telling people that are rude to me that I am going to write a review about them on MeasuredUp and then watch them try and be nicer so i will write a good review." Patty Q.