direct tv Complaint

Unfair Disconnect Fees - Awful Customer Service

Sugarbabe61's Picture Reviewed by Sugarbabe61
Complaint 		 0

We have been a Direct TV customer for 23 months. When we could not get high speed internet from them we decided to go to Comcast. Now Direct is saying I owe them $220 termination fee. I did have a break in service and paid monthly for 23 straight months. Direct is... More...





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Comments - Consumers and Companies Connect by Commenting


sb1916 says: (3 months ago)
 0
I DIDN'T TAKE THE REVIEWERS ADVICE, and I am paying for it now. Direct TV representative told me they would waive the disconnect fee (I was moving) because I had so many issues with my equipment. They only told me that because they had my debit card number and proceeded to take out $295.00 without my knowledge. Tried calling back and the new representative told me they would never tell me they would waive the fee for the reason I told them. She gave me a P.O. Box to complain to. Guess I will never see the money again. HONESTY IS NOT THEIR POLICY!!

Raj2009 says: (7 months ago)
 0
NEVER GO WITH DIRECT TV or atleast consult a lawyer before doing that.

Raj2009 says: (7 months ago)
 0
I will advice consumers to never opt for direct TV. I took a package for 18 months from them it costed me $37 in August 2008 and now for past 3 months they are increasing the package cost every month and as of today I am ending up paying 23% more for same service.

NEVER GO WITH DIRECT TV





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