direct tv Complaint

Unfair Disconnect Fees - Awful Customer Service

Sugarbabe61's Picture Reviewed by Sugarbabe61
Complaint 		 0

We have been a Direct TV customer for 23 months. When we could not get high speed internet from them we decided to go to Comcast. Now Direct is saying I owe them $220 termination fee. I did have a break in service and paid monthly for 23 straight months. Direct is saying because we had to get a new receiver in January 2008 cause that receiver broke they are saying our 18 months would have started again in January 2008. We did not agree to this at the time we got the new receiver nor did any of the customer service representatives bother to let us know.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More direct tv Reviews and Complaints More direct tv reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


sb1916 says: (2 months ago)
 0
I DIDN'T TAKE THE REVIEWERS ADVICE, and I am paying for it now. Direct TV representative told me they would waive the disconnect fee (I was moving) because I had so many issues with my equipment. They only told me that because they had my debit card number and proceeded to take out $295.00 without my knowledge. Tried calling back and the new representative told me they would never tell me they would waive the fee for the reason I told them. She gave me a P.O. Box to complain to. Guess I will never see the money again. HONESTY IS NOT THEIR POLICY!!

Raj2009 says: (6 months ago)
 0
NEVER GO WITH DIRECT TV or atleast consult a lawyer before doing that.

Raj2009 says: (6 months ago)
 0
I will advice consumers to never opt for direct TV. I took a package for 18 months from them it costed me $37 in August 2008 and now for past 3 months they are increasing the package cost every month and as of today I am ending up paying 23% more for same service.

NEVER GO WITH DIRECT TV




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 8+2 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More direct tv reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team