match.com Complaint

Unauthorized credit card charges - Match.com

unhappy49's Picture Reviewed by unhappy49
Complaint
 0

This is the 2nd time I have been on match.com and I swear it will be my last, it has been the worse...I started my 3 mos subscription on May 27th, 2009, I was quickly charged $59.97...One of my first encounters was with a man who claimed he was a jeweler starting a new business 12 minutes from my home, he turned out to be a Scammer asking for money working out of Ghana..I also encountered 6 other scammers, 3 other men straight out asking for explicit sex...so what did I pay for..on July 5th I received an email stating my 3mos would soon be up and if I wanted to renew just ignore this email and my credit card would be automatically charged and if I did not, please cancel no so that my card would not be charged on August 27. I canceled, I received an email stating that my credit card would absolutely not be charged, on August 29th, I noticed on my Bank statement a charge from match.com for $59.97...There lame explanation is that I did not have the right to use the website until August 27th, that if I canceled in July I should have never gone back on, I reactivated it...I asked why they sent the email stating I was ok...same lame answer repeatedly..oh and try to get a US person on the Phone forget it...Everyone is in the Dominican..no offense..so if you can get thru the scammers and the credit card fraud, Good luck, but if you dont want to deal with their Fraudulent ways I suggest you cancel your credit card the minute after the first charge hits if you ever want to cancel, they keep charging even when you tell them no, and forget about getting back Bank FEEs....they dont care and will not help...noreason ever to go back on..thats my code name

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