uhaul Complaint

Uhaul customer review

gaboyzz45's Picture Reviewed by gaboyzz45
Complaint 		 0

I dropped off a 17 foot in st augustine stores address was 3524 US 1 South. The manager is very rude. I have never meet anyone manager that is rude to her customers like she was...
Someone needs to really screen there managers better than just hire them off the street I asked her how long she has been with U-Haul she said a couple months. The staff that was there in June when I dropped off my daughters U-Haul .That manager and staff was awesome. Very Kind...

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MDPalm says: (1 month ago)
 0
My name is Maria Palmisano and I am with U-Haul International. I first want to offer my apology for the rude treatment you experienced. We realize there is never an excuse for rudeness and we appreciate your feedback. Be assured I will have the situation addressed to ensure our customers are receiving the quality of service they have come to expect and deserve from U-Haul. Please contact me at maria_palmisano@uhaul.com if you have other concerns or questions.




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