US Bank Complaint

US BANK VISA - BEWARE! - US BANK VISA REVOLVING CHARGE ACCOUNT

IBEXMAX's Picture Reviewed by IBEXMAX
Complaint 		 0

TO WHOM IT MAY CONCERN : BEWARE OF US BANK POLICY. I HAD A US BANK VISA FROM 2002 TO 2008. I HAD PERFECT PAYMENT TRACK RECORD & EVEN PAID SEVERAL K UPFRONT & USED AS DEBIT DURING 2 MONTH ASIAN HOLIDAY. IN 2008 I WAS SHOCKED - MY CREDIT LIMIT WENT FROM 12K , TO 2K, TO 1200, TO 700 $ USD.I HAVE HIGH LIMITS WITH DISCOVER AND CREDIT UNION VISA, SO BUSINESS EXPENSES WENT THERE & ARE PAID OUT. EVIDENTLY, THE BIG 3 CREDIT REPORTING AGENCIES IN THE US ARE JUSTIFYING THEIR EXISTENCE BY ALTERING CRITERIA FOR CREDIT RATINGS. DO NOT DEPEND ON US BANK TO PROVIDE ANY CUSTOMER SERVICE OR ADVANCE WARNING IN LIMIT CHANGES . I WAS TOLD TO CONTACT TRANSUNION WITH ANY QUESTIONS AND THAT AND REQUEST FOR CREDIT LIMIT INCREASE OR REINSTATEMENT WILL BE SUMMARILY REJECTED. GOOD LICK PILGRIMS !

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vik1953 says: (4 months ago)
 0
I went to the US Bank in Northtown, Blaine MN, and arrived there at 4.45 pm, and the Lobby does not close till 6pm. I waited 20 minutes before anybody attended to me. A personal Banker by the name of Devica Chandrabali finally attended to me, and I explained to her that I had a 4X5 size lockbox at the Bank, and I would like to upgrade to a bigger box or get another 4X5. She told me they had a 3X10, but they needed to close/have me surrender the original 4X5. After I had surrendered the original 4X5 and taken out the valuebles from that box she checks on her computer and says she made a mistake and the Bank does not have the larger 3X10 avaliable. It is almost 6pm and the vault is about to get closed, and instead of having a larger box, I have no box. Her actions from the start were stupid, why would you not make sure that the larger 3X10 was avaliable before she had me close the original 4X5 box which I already had. Just plain stupid, nothing more. Please get some common sense into your staff, do not promise % star guaranteed service when you got such dumb morons working for you.
Vikram Bhartia

ANDREWANC says: (8 months ago)
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