CERTA PRO PAINTERS Complaint

UNPROFESSIONAL PRICES/UNPROFESSIONAL PAINTERS - CERTA PRO PAINTERS

djmli99's Picture Reviewed by djmli99
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STAy AWAY from CERTA PRO.I decided to hire CERTA PRO to paint the exterior trim of my house because they gave the impression that they were a nationwide

professional outfit that only used professinoal painters.They informed me that they would prep the job properly ie: scrape, sand, prime,paint and caulk

all window trims. Their rep in Roslyn L.I. said he would start the job.After 2 days of no shows, I called to complain.He said they were backed up and his crew would be there tommorrow. The crew consisted of what looked like a day laborer with a ladder and some

paint.He started the job without sanding or scraping and took a three hour nap on my lawn chairs(we have
pictures).I called Certa Pro's national hotline because I couldn't get in touch with their local rep.The regional
manager refused to talk to me.The secretary said they would talk to the local rep.The rep finally called and
informed me that he would have a crew there the next day. The crew consisted of a young lady(I guess the foreman
the rep talked about) and what looked like college kids doing summer work.They asked my tenant who called me at work to find out what color to paint what parts. Meanwhile the rep prior to starting the job said he went over everything with his foreman(yea right,a foreman). They did finish the job after a few days and much cajoling. I went over the job and found out they never
caulked around the windows.If I wanted to hire a couple of kids to paint my house I would have and saved

thousands. STAY AWAY FORM CERTA PRO.TOTALLY UNPROFESSIONAL AT A PROFESSIONAL PRICE.


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